A comprehensive software solution for mobile field service!
Handyman is a real time wireless solution that connects field service personnel to your business processes, boosting productivity and cutting costs.
The Handyman Mobile Client is the core of the platform. It enables the field worker to see all information related to a work order and to capture a wide range of information including time, materials used, photographs etc. Using a wide range of smart phones and tablets this information can be transmitted back to a central server for integration into your back-office systems. This improves the accuracy of data, eliminates re-keying and speeds up the billing process. Information can be emailed automatically to relevant contacts, including clients. The system does not require a live link to the server, meaning that it can continue to be used if a mobile or WiFi signal is not available.
Using the optional Service Module you can maintain a library of customers sites and equipment and automatically schedule regular maintenance calls. It also provides a complete history of work carried out on each piece of equipment, including the parts used.
Mobile workers can use a wide range of either Windows 6.5 Mobile or Android Smartphones / Tablets, including ruggedised devices for use in environments where normal products could suffer damage and failure.
MCG Systems has also developed applications which enable you to import data into your Sage ERP system, be it Sage 50 or 200.